Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
No, in most parts of the St. Louis Metro area you are not required to rent to Section 8 residents. Many owners like the regular consistent rent payments that the Section 8 Housing Program offers, while others don’t want to wait on the Housing Authority Inspections and Approvals. -
Are you licensed?
Yes, I’m a licensed Broker in the State of Missouri. -
Can I reach you after hours?
Our office is staffed 7 days a week from 10am to 7pm. After hours appointments are always available. -
Can you put the money directly into my account?
ABSOLUTELY! Once a month we will close the books and you’ll get a full accounting of all transactions and a direct deposit directly into your account. -
Do I get to see the lease or sign it?
There is no reason for you to worry about the details of the lease. Our lease is time tested and regularly attorney reviewed. Once we have a tenant lined up for your property you’ll get to see the executed lease in your owner portal. -
Do you sell real estate too?
Yes. If you’re looking to add to your portfolio, or looking to make some adjustments and sell some properties, we can definitely help. Licensed in Missouri, a large network of agents and other investors, and a large client base that maybe interested in buying or selling make us the natural choice for your sales needs. -
How and when do I get my checks?
Once a month we will close the books and you’ll get a full accounting of all transactions and a direct deposit directly into your account. -
How is rent collection handled?
We do it all. We prefer to accept rent from our tenants electronically - we cover the cost of an ACH payment, and we accept credit cards for rent payments. We even have a 3rd party partner who will accept rent payments in cash and direct deposit them into our account so it’s all tracked. -
How long of a lease do you sign?
We generally will sign a one year lease. Our lease has a standard month to month rate increase if the tenants choose not to sing for another year. -
How much security deposit do you charge the tenant?
That’s going to depend on the background checks. Missouri law limits us to a maximum of 2 months rent for security deposit, as well as we can charge for last month’s rent prior to move in. We utilize a innovative tool that allows tenants to purhcase a bond in lieu of their security deposit - giving us the same amount of protection and the tenant less out of pocket for move in. -
How soon can you start managing my property?
In most cases we can start immediately. -
What type of properties do you manage?
We are equipped to manage all kinds of properties, from single family homes to multi-family properties. We can even help with your Home Owners Association (HOA)! -
What type of reports do I get and how often?
Financial
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Balance sheet | Consolidated
Assets, liabilities, and equity by property as of a specific date. -
Budget vs actual
Compare budgeted amounts to actual income and expenses. -
General ledger | Consolidated
Debit and credit transactions by property during a specified time frame. -
Income statement | Consolidated | Detailed
Income and expenses by property during a specified time frame. -
Property statement
Beginning and ending cash balances by property during a specified time frame. -
Rental owner ending balances
Rental owners' ending asset balances, including property reserves and held liabilities by property as of a specific date. -
Rental owner statement
Rental owners' beginning and ending cash balances by property during a specified time frame. -
Trial balance | Consolidated
Debit or credit balance by account during a specified time frame. -
Vendor ledger
Bills and payments charged to specific vendors during a specified time frame.
Rental
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Current tenants
Current tenants by property. -
Delinquent tenants
Tenants with outstanding ledger balances as of a specific date. -
Leases ending
All leases that will end during a specified time frame. -
Leasing agent
All draft leases activated during a specified time frame by property and leasing agent. -
Rent paid
Rent balance due by property and tenant, i.e. lease date, recurring charges, credit, previous payments, and previous balances. -
Rent roll
Rent balance due by property and tenant, i.e. lease date, market rent, recurring rent, credit, and deposits held. -
Tenant statement
Tenants' charges, credits, and payments by property during a specified time frame. -
Tenant vehicles
Tenants' vehicles by property. -
Unit listings
Rental listings by property. -
Vacant units
Vacant units by property.
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Balance sheet | Consolidated
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Who holds the tenant security deposit?
We would prefer to hold the deposit in our dedicated deposit account. This makes it much less problematic when a tenant moves out and we need to refund the deposit - we can’t refund what we don’t have.